The recent investigation conducted by reporters reveals that the "one-way toll" policy on the Beijing Capital Airport expressway has not been beneficial for most taxi passengers. In fact, a large percentage of them are not even aware of the new policy. On the other hand, some taxi drivers who frequently use the airport expressway have gained from it, as they can now travel to and from the airport at half the normal price. This policy has been referred to as a "windfall."
Last Friday afternoon, a reporter visited Beijing Capital Airport's Terminal 2 and conducted an interview with over 20 travelers. Their responses highlighted the fact that while many Beijing passengers were aware of the "one-way toll" policy, most people from other cities remained ignorant of it. Even those who had heard about it had only a basic understanding of the policy's terms and conditions, including its scope, applicability, and reimbursement process.
Miss Huang, one of the passengers interviewed, expressed her dissatisfaction with the current situation. She suggested that the airport should make more efforts to publicize the policy, such as posting notices in taxis and at the airport itself. Additionally, she proposed printing the policy's main details on invoices provided by the Airport Expressway. Miss Huang believed that these measures would help ensure that the policy is widely understood and appreciated by travelers.
Another passenger mentioned that he found it difficult for taxi drivers taking the expressway to benefit from the preferential policy. This highlights the need for clear communication and support from both the airport and local authorities. By addressing these challenges and promoting greater awareness of the policy, the "one-way toll" initiative could help improve transportation efficiency and accessibility for all travelers.
Upon conducting interviews at Terminal 2, several taxi drivers were reported to have expressed their approval of the new policy. Despite this, they also noted that they are finding it difficult to fully take advantage of the preferential treatment. Zhang Zheng, a driver hailing from the Fifth Branch of Capital Highway Development Group in Beijing, stated that while the policy is indeed advantageous for those who adhere to its requirements, it is proving challenging for taxis to receive the benefits. "Since the policy's implementation, almost all passengers opt to receive the toll invoice upon arrival at the airport. However, according to the new policy, I can only receive preferential treatment if I present the complete invoice page (which includes both the invoice and sub-invoice). Even with the vice invoice page, it does not make any difference as I still need to pay ten yuan," he shared.
Suggestion: Zhang advised that the government should issue a new rule which clearly states that taxi drivers can enjoy free access in Beijing when they present only the sub-invoice page upon their return, while social vehicles must present the complete invoice to qualify for the preferential treatment.
